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Quality Assurance - ISO 9001

Acumen has gained an international reputation for the effectiveness of its Quality Assurance - ISO 9001 consulting and auditing services. Our client base is extensive and covers a wide range of industries.

All our clients have achieved ISO 9001 certification at their first audit.

The quality management systems we develop are not "off the shelf" systems, but fully customised to reflect your business practices and philosophies. They are cost effective, low maintenance and easy to implement.

Acumen can assist with
  • Development of quality procedures & manuals
  • Development of quality policies
  • Development of forms
  • ISO 9001 audits
  • ISO 9001 training
  • Quality (ISO 9001) system implementation
  • On going management of the quality (ISO 9001) system
  • Integration of the ISO 9001 system with other standards such as ISO 14001, AS 4801, OHSAS 18001, HACCP etc
  • Subcontractor and supplier audits

Developing an ISO 9001 management system is not difficult, It does not mean heaps of paperwork, hundreds of forms and lots of bureaucracy. A well designed system "just works" and is almost invisible in the day to day running of an organisation


ISO 9001 Quality Management Systems Principles  

ISO 9001 Quality Management Systems are based upon eight quality management principles. These principles are:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • Systems approach to management
  • Continual improvement
  • Mutually beneficial supplier relationships
  • Factual approach to decision making

Acumen uses these principles to not only assist you achieve ISO 9001 certification, but also to help improve the performance of your organisation.